FAQ

How do I care for my Shugies Jewelry?

Extend the life of your Shugies Jewelry by following these helpful tips!

When getting ready, always make sure your hand crafted jewelry is the last to go on.  The chemicals used to manufacture make-up, perfume and hairspray may damage the finish of the metal and stones.  Just think of your jewelry as the finishing touch to any outfit.

How should I clean my Shugies Jewelry?

I recommend using a soft jewelry cloth to clean your jewelry.  Just wipe gently to remove any dust, particles or fingerprints from pendants and necklaces.  This will maintain the jewelry’s shine and brilliance.  As a bonus, I include a recommended jewelry cleaning cloth with each order free of charge!

Can I get my Shugies Jewelry wet?

Always remember to take off your Shugies Jewelry before showering or bathing.  Soap will leave a dull residue and certain cleaning products may tarnish the metals.

Avoid wearing jewelry while swimming or in hot tubs.  If you inadvertently get your hand crocheted necklace wet, wipe it gently and lay out on a clean dry towel to dry completely.

What type of metals are used?

The crocheted necklaces are finished with components made of .999 pure silver bonded over a copper core.  Each pendant is wrapped in silver plated wire as well as my signature Swirl Earrings.  All earrings are then finished with Sterling Silver ear wires.

What if I have sensitive ears?

Rest assured, all Shugies earrings use Sterling Silver ear wires to protect sensitive ears.  “Ear Thread” earrings are also made of Sterling Silver.

When does my order ship?

Orders are shipped within 24 hours of payment.  All orders are shipped USPS First Class with Delivery Receipt.  Since your order ships quickly, please double check your shipping address when placing your order.

What if she doesn’t like it or I picked out the wrong one?

No worries!  I’m not happy til she’s happy!  If the lady in your life would prefer something different, please contact me and we can either return the unworn item within 14 days of purchase for a full refund OR she is welcome to exchange the unworn item for another piece within 30 days of purchase.  Shipping charges do apply for returns/exchanges.

What if the item I really like is listed as “Out of Stock”?

Please feel free to contact me and I will let you know when that piece will be available as well as other items available that are similar. 

 

CAUTION!!!  All of Shugies Jewelry products are designed for Adults and not intended for children under 12 years old.  Jewelry is comprised of small parts that could present a choking hazard to small children.